Contact Us

The mychiandme.co.uk website operates: 24 hours a day 7 days a week.

Opening hours (Excluding Bank Holidays and Christmas/New Year) for Customer Services and General Enquiries are: Monday to Friday 10am - 4pm.

We endeavour to respond to customer queries within 24 hours except Weekends and Bank Holidays. You can contact us via email at info@mychiandme.co.uk or on our Facebook My Chi and Me Online Store page via Messenger.

Written queries can be mailed to: My Chi and Me, PO Box 754, Oldham, OL1 9QN. Thank you for shopping with My Chi and Me.

For answers to most queries regarding service, delivery and returns please check our Terms and Conditions page on our website or by pasting this link into your browser:

https://mychiandme.co.uk/pages/delivery-and-returns-info

To start a return within 14 days of receipt of your order for pristine, unworn, unwashed items with tags attached, please visit our Returns Center via our website or by pasting this link into your browser:

https://mychiandme.returnscenter.com/